ALMERICO
Meet The Team
Almerico is truly proud of the team we have developed over the years, now having a hugely experienced, enthusiastic, and dedicated group.
Guy Neilson
Director
Became involved in the Building Insurance Repair market over 20 years ago by accident (thank you Green Flag!) and has a passion to develop the business into being the pinnacle Contractor for Service & Quality. He has worked in every position within the business, from Reception through to Contract Manager, to fully understand each role and subsequently implement improvements. Guy loves Escape Rooms having done over 100 and is always keen to convert others.
Mark Larsen
Director
With over 30 years’ experience of property repairs managing Rentokil Property Care North, Mark has a genuine understanding of working in all kinds of property construction and the correct repair methods to be employed, managing works effectively and resolving the unusual property defects that can arise. Mark has an interest in animals and wildlife and boasts a cat, dogs, goats, fish, budgies, and bees in his menagerie.
Louise Wilson
Office Manager
Louise started her insurance career over 25 years ago with Chem-Dry covering a wide variety of roles and gained great experience in processes, training and developing a large group of employees. Her experience, coupled with her own personal development which includes becoming a Mental Health First Aider, has given her an ability to understand and relate to all people. Louise enjoys fundraising between spa breaks and socialising with friends and family.
Andy Norris
Contract Manager
Having been a joiner with his own business undertaking insurance claim repairs Andy has the perfect background to understand the issues that can arise on site, and able to help the trades with genuine experience and knowledge. He works out of the Hull office. Andy’s daughter is a talented footballer, and his interest has led him to do his coaching badges and manages an under 13 team.
Richard Powell
Contract Manager
Richard is based in the Leeds office and also has over 10 years’ experience managing insurance claim repairs in properties, all in the Leeds and surrounding areas. Originally a decorator he has a natural eye for a high-quality finish and loves delivering a repair on time and on budget. After a running session with his daughter or watching Guiseley FC play with his son, Richard enjoys a meal out with friends and family.
Lee Hall
Contract Manager
Lee has been in the building trade for 32 years predominantly as a brick layer. The last 10 years he has managed all aspects of insurance repairs in both domestic & commercial properties.
Lee spends most of his spare time watching both sons play football for the local teams and enjoys hiking with his daughter at any opportunity.
Karina Briggs
Project Administrator
Our 'COGS Queen' had over 5 years experience as a Project Manager within a graphic design and IT business so when we launched our own software (COGS) to manage all aspects of our claims she has led the project from the outset and been instrumental in implementing the process improvements this has led to. She is a huge ice hockey fan having supported local teams in Hull for the past 9 years. She also enjoys reading, photography and movies.
Zuzanna Sistowari
Project Administrator
Zuzanna has worked in the industry since 2021 and joined Almerico having already gained experience working for a contractor. Zuzannas mission is to deliver the best service to policyholders and ensure their claim runs smoothly, as well as ensuring that all clients are kept updated throughout the process. Zuzanna is particularly impressed with our bespoke system COGS which makes the claim management process much easier. In her free time she enjoys going for walks and socialising with friends.
Adele Connor
Project Administrator
Adele has worked in customer service for the last 35 years, working in various industries including security, training, and facilities maintenance.
Prior to joining Almerico she worked for an asbestos removal company so has plenty of experience dealing with insurance claims.
Another keen baker as well as enjoying, reading, watching TV but more importantly, she enjoys a good bottomless brunch with her friends.
Margaret Hardaker
Project Administrator
Having joined from a fire and stove retailer that Almerico had dealt with Margaret is well versed in dealing with customers and experienced in booking and arranging repairs. Margaret is often a vital support to policyholders and a keen baker frequently keeps her colleagues sweet with supplies of her latest baking triumphs.
Gemma Baker
Receptionist/Administrator
Gemma has nearly 30 years experience in administration, management & customer service. Her favourite part about the job is juggling lots of different tasks, whilst learning new things. She is an avid supporter of Hull Kingston Rovers rugby team and loves nothing more than going to a match with her family. Gemmas twin teenage daughters keep her on her toes, so spending time with family & friends or a weekend away having a spiced rum is a must!
Jane Milligan
Finance Manager
Jane has worked in Finance for over 10 years, in various roles, she was previously self-employed after having her son but missed working in an office environment and been part of a team. Time with family and friends is important and her spare time is spent with her little boy who is the apple of her eye. Jane enjoys trips to the cinema to see the latest movie releases.
Kirsty Cavany
Administrator
Having worked in administration for the past 13 years Kirsty has great experience and loves her Data Entry! She likes new jobs coming in the most and setting up the files in our bespoke claims management system, COGS. She has 3 boys that keep her and husband Matt fully occupied, with busy family holidays which makes the occasional cocktail night out a real treat.